Michael Riedl (Team Internet Group): Optimizing Online Operations
Effective and forward-thinking online operations are an intrinsic part of how almost every company now reaches its customers. CEO of Team Internet, Michael Riedl, explains how the company provides exceptional services that champion better consumer journeys and why they’re enjoying a hard-won reputation as the trusted architects of a better-connected world.
“Our plan is to shape the way the world experiences and uses the internet: more choices, better information, easier decision making.”
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Can you provide a brief description of your company?
Team Internet Group is a global leader in internet solutions, headquartered in London and listed on the London Stock Exchange (AIM), also trading on the OTCQX in the US. We focus on three core segments: Domains, Comparison and Search. In Domains, we enable the world’s leading web hosting, cybersecurity, and trademark holders to create, develop and protect their digital identities. Our customer list reads like the Who's Who of the global economy. In Comparison, we guide users to the best product for them through clear, independent recommendations that support confident decision-making and make happy and loyal customers. In Search, we connect users with valuable content and services beyond the closed social media ecosystems. Our portals offer curated discovery experiences on the open web. With nearly three decades of experience, we’ve earned a reputation for helping organisations of all sizes. We’re proud to be a respected and critical partner to industry giants like Google, Amazon and Meta. We drive sustainable growth and innovation, enabling businesses to fully realise their digital potential.
How are your customers' needs evolving and how do you adapt to them?
This year has brought profound shifts across all three divisions: In Domains, our clout has grown to a degree that Colombia has mandated us to run the country’s top-level domain, .co, for the next ten years. This marks the fourth country code that we manage after .la for Laos, .pw for Palau, and .sk for Slovakia. It has a particular significance though as .co represents a hip alternative to .com. There is a major trend that organisations worldwide want more alternatives to .com. ICANN, the regulator of the Internet, will therefore open up the opportunity to create more alternative endings for their websites in 2026 and we will work to ensure our clients benefit from this opportunity.In Comparison, consumer expectations have outgrown static content. Our response is a new shopping experience powered by artificial intelligence. Through a WhatsApp interface, users will soon receive personalised recommendations and complete their purchase within seconds.In Search, we are building content-rich portals that create real value. These properties offer meaningful context for advertisers and guidance for users. In 2025, we have already launched over 100 such portals and reached more than $100 million in annualised run rate from this new channel. Across all segments, we do not follow trends. We set new standards. Consumers often cannot imagine what is possible. Our job is to show them.
What is Team Internet's vision for the next five years?
Our focus is on scaling innovation across all areas of the business. Each division follows a clear growth path, designed to expand into new regions and deepen customer impact. We invest in scalable technologies, including generative AI, to increase value and reduce complexity in digital interactions. We see ourselves as engineers of progress. Our mission is to improve how people access information, make decisions and interact with the online world.